At ATOA of India, we follow the Himalayan Code of Conduct adopted by Union International Alpine Association (U.I.A.A.) which entails the
practicing the following guidelines:-
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Protect the Natural Environment
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Campsite: Remember the another party will be using the same campsite after you
have vacated it. Therefore,leave the campsite cleaner than found it.
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Limit Deforestation:
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Make no open fires and discourage others from doing so.
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Where water is heated by scarce firewood, use as little as possible.
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When possible choose accomodation that uses kerosene or fuel-efficient
fire-wood stoves.
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You will help the case greatly by taking with you some sapling and planting
these on your trail.
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Burn dry paper & packets in a safe place: Bury other waste paper and
biodegradable materials including food.Carry back al non-biodegradable if you
come across other people's rubbish, remove their rubbish as well.
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Keep local water clean:
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Avoid using pollutants such as detergents in streams or springs.
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If no toilet facilities are available, make sure you are at least 30 metres
away source and bury or cover wastes.
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Do not allow the cooks or porters to throw garbage in nearby stream or river.
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Plants should be left to flourish in thier natural environment: Taking
cutting,seeds,and roots is illegal in Himalayas.
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Help your guides and porters to follow conservation measures.
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Respect local traditions, protect local culture, maintain local pride:
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When taking photographs, respect privacy.Ask permissiion and use restraint.
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Respect Holy places: Preserve what you have come to see, never touch or remove
religious objects and remove shoes when visiting temples.
Ethics
ADVENTURE TOUR OPRATORS ASSOCIATION OF INDIA
5TH ANNUAL CONVENTION : 13-14 DECEMBER'2006
SPEECH BY CAPT SWADESH KUMAR ON 14TH DECEMBER'2006
On
CODE OF ETHICS OF THE ASSOCIATION TO HELP TO CONDUCT
AND PROMOTE YOUR BUSINESS
- ACCURACY :
-Capability to function a particular kind of activity
-Declaration about staff's qualification and experience
-Skill to handle a particular business
- HEALTHY COMPETITION :
- Not to kill each other's business and to focus on your own specialisation and skills
- Share information and resources with industry colleagues
- DISCLOSURE :
- Provide information to the clients at their request with complete details with the cost, restrictions,cancellation policy etc., without any hidden or surprise cost as accurate as possible.
- RESPONSIVENESS :
-To attend client's complaints and find solutions at the earliest.
- REFUND :
-To remit any undisputed funds under your control within specified time limit.If there is a delay, to keep the clients informed.
- CONFIDENCES :
-Not to obtain improperly the client's list or other confidential information from employee's former employer
- CONFIDENTIALITY :
-To treat every client's transaction in full confidence and not to disclose information without his permission unless it is required by law.
- COMPLIANCE :
-To abide by central/state and local laws and regulations in every respect.
- QUALITY OF EQUIPMENT :
-To use highest quality of equipment to conduct your business
- Commitment and Welfare of Local Community
- Do not give over commitment to the clients which you cannot fullfill.
- Re-invest any resources utilised, i.e., give back to the area where you are doing business
- Respect religion and local community sentiments
- Follow and practice Environmental Pledge of the Association.
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